Privacy Policy

1. Introduction & Scope

Hash Control Systems ("TVS Security", "we", "us", or "our"), headquartered at 3103, Jaina Market, Sector 28, DLF Phase IV, Gurugram, Haryana 122002, respects your privacy and is committed to protecting personal and telemetry data collected through our website (tvssecurity.com), customer support desks, dealer portals, and 808GPS cloud telematics infrastructure.

2. Information We Collect

We collect information strictly necessary to provide industrial surveillance hardware, warranty services, and technical support:

• Contact & Business Inquiries: Full name, corporate email address, contact telephone/WhatsApp number, company name, and project delivery requirements submitted via inquiry or dealer application forms.
• Technical Support & RMA Telemetry: Device serial numbers, MDVR firmware versions, MAC addresses, and technical error logs provided for warranty diagnostic requests.
• Website Usage Telemetry: Anonymized analytical cookies, page navigation paths, and browser user-agent data to enhance website security and performance.

3. How We Use Collected Data

Data provided to TVS Security is utilized solely for:

• Responding to commercial quote inquiries, tender specifications, and sample evaluation requests.
• Processing authorized dealer applications and credential verification.
• Delivering hardware warranty fulfillment, firmware updates, and technical troubleshooting.
• Complying with statutory reporting requirements under Indian automotive and telecommunications law.

4. Video Data & Telematics Privacy

TVS Security hardware (Mobile DVRs, AI Dashcams, and CCTV arrays) records encrypted video data stored locally on client-owned physical media (SD cards / SSDs) or client-authorized private servers. Hash Control Systems does not access, monetize, or disclose client video recordings unless explicitly authorized by the client for technical forensic inspection.

5. Data Protection & Retention

We implement industry-standard encryption, firewalls, and strict role-based access protocols to prevent unauthorized access, alteration, or disclosure of customer records. Information is retained only as long as necessary to fulfill commercial warranty contracts and regulatory obligations.

6. Third-Party Disclosures

We do not sell, rent, or trade customer contact information to third-party advertisers. Information may only be shared with authorized logistics couriers for product shipping or law enforcement agencies when mandated under applicable Indian legal statutes.

7. Contact the Data Protection Officer

For questions regarding this Privacy Policy or to request deletion of your contact records, please contact our compliance desk: