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Find answers to common technical queries about installation, warranty, and network configuration.
All TVS Security hardware products come with a standard 2-year warranty covering manufacturing defects. Extensions to 3 or 5 years are available for enterprise clients upon request.
You can perform a physical network reset by holding the "RST" button on the back panel for 10 seconds while the device is powered on.
Yes, our MDVRs and NVRs are ONVIF compliant (Profiles S and G), meaning they support high-resolution IP cameras from most major manufacturers.